ON-LINE PURCHASE ORDER
    SUMMARY
  1. Shopping cart
  2. Filling your shopping cart
  3. Stop at the cash desk to pay
    A.     Payment by credit card
    B.     Payment by postal giro
    C.     Payment by banker's draft
  4. Security in transactions
  5. Shipment
  6. Confirmation that the order has been received and communications concerning shipment and delivery
  7. How to contact the back issues service
1. SHOPPING CART
Dear friends, the icon of the shopping cart you can see on this website shows that you can buy some of our our comics on-line: we have a considerable number of back issues available, and here are the easy-to-follow instructions for purchasing the back issues you want. To purchase back issues you must put the desired issues in your shopping cart. If the back issue is available (green cart flashing), then click on the shopping cart icon and your item will automatically be added to your cart. If the back issue corresponds to a red flashing cart, it is no longer available. The price indicated next to each publication does not include the shipping costs. Shipping costs, calculated according to the manner of shipment chosen, will automatically be added to the price of the publication.
In conformity with the law in force, the publisher shall be responsible for VAT payment. For customers resident in non -EU countries, the prices do not include taxes and customs dues, which shall be borne by the customers themselves according to the laws in force in the country of destination.

ATTENTION: ALBUMS CAN BE SOLD ONLY TO NATURAL PERSONS.


2. FILLING YOUR SHOPPING CART
For each back issue added to your cart, your purchases are automatically updated and the total cost is recalculated. You can then add further back issues, and if you wish, you can interrupt your purchase transaction and start surfing again, and resume the purchase transaction later. You can change the quantity of any back issues you wish to purchase, eliminate issues from the list or empty the cart and start all over again. It's not possible to place orders that weight more than 10Kg in a single shipment. If the album's quantity in your cart exceedes this limit, an attention message will appear on screen and, to keep buying our back-issues, will be necessary to start with a new order that will mantain the same weight limit.
 


3. STOP AT THE CASH DESK TO PAY
Once you have selected all the back issues you want, choose one of the following payment forms:
a) credit card
b) postal giro
c) banker's draft

ATTENTION!
We don't accept payments made with cheques. Orders payed with this method will be refused.

a. Payment by credit card
If you choose to pay by credit card, your purchase will be completed immediately, and in this case shipment will be extremely rapid. You will be asked to fill in a form with your own personal name and address, which are indispensable for shipping the albums to you. Payments with credit cards require browsing with Internet Explorer 6.0 (or later) or Netscape 4.75 (or later). For a free update click in your browser's name. Finally, you will be asked to fill out the part concerning your credit card details, indicating your credit card number, expiry date and the name of the card-holder. You will then receive a transaction code as confirmation that the transaction has been carried out. You should keep this as proof of purchase. This system of payment accepts the following credit cards.



b. Payment by postal giro
If you choose to pay by postal giro, you will be asked to fill out a form with your personal details including your E-mail address. You will then receive an E-mail message containing a purchase code identification number (Internet Order Code Nr.). This code number should not be considered as a receipt, unlike the "transaction code" that is valid for credit card payments: instead, this code number represents confirmation that your order has been received and it is the number that identifies your order. This code number must be copied into the postal giro slip (in the space reserved for communications). Then take your postal giro slip to a post office, where you can pay in the total amount at the cashier's desk, making it payable to postal giro account Nr. 39855200, recipient Sergio Bonelli Editore S.P.A. via Buonarroti 38 - 20145 - MILAN, ITALY. Note that if you choose postal giro payment, your order will not be processed until we have received notification of payment, and you should allow several days for this information to be transmitted from the Post Office to our offices.


c. Payment by banker's draft
For payment by banker's draft, the procedures are quite similar to those described for postal giro. The banker's draft, for the amount in full, should be made payable to Sergio Bonelli Editore S.P.A. at one of the following banks:

CREDITO ARTIGIANO-SEDE DI MILANO, ITALY,
code IBAN: IT02T0351201601000000003981
B.I.C. SWIFT: ARTI IT M 2

BANCA DI ROMA-AGENZIA MILANO 15, ITALY,
code IBAN: IT0600322601603000500061442
B.I.C. SWIFT: UNCRIT2VMIJ

In order to speed up the processing of your order, we advise you to send a copy of the bank receipt by fax (also stating your Internet Order Code Nr.) to the following number: 0039 02 96480952.

* * * * *

ATTENTION!
In case of insufficient payment for the total cost of your order, an integration will be requested. The client has to pay the requested integration quickly. 30 days elapsed from our request date and we'll proceed to the refund, keeping the expenses needed for this procedure. These expenses will be kept even if the refund is made for exceeding payments (wrong calculations - sold out issues of our publications - missing indications of the required comic books). We will not proceed to any refund in case that the expenses exceed the quote that has to be refunded.



4. SECURITY IN TRANSACTIONS
Credit card purchases are processed by means of the payment system of the consortium of the CILME public company. The authenticity of electronic supplies is guaranteed by the use of message authentication codes (MAC) created by using a secret key. Internet Banking is based on sophisticated procedures that guarantee the final user an elevated level of security. All the information typed in by the final user in completing the transaction is protected by the https protocol which, by means of the SSL - Secure Sockets Layers - algorithm, allows an adequate level of encryption, server authentication and guarantee that the message remains intact.
5. SHIPMENT
SHIPPING COSTS:
If the shipment is throughout Italy and yours is one issue order only, the shipping costs will be € 2,20 ( "priority mail" ). If your order is about Two or more issues, the shipping cost will be € 6,72 and delivery within three working days ( "j+3" formula ).

WORKMANSHIP:
The albums will be prepared within 5 working days after we have received confirmation of your payment

POSTAL DELIVERY:
The Postal service indicates by priority mail and j+3 after 3 working days. The times indicated are to be understood as starting from the moment when the Italian Postal Service begins the processing of the packet to be mailed.

SHIPMENTS OUTSIDE ITALY:
For shipments to countries outside of Italy, the shipping costs will be based on the data entered on the order form present in the Shopping Cart, and the total amount will be automatically calculated when you choose the Country of destination. The times for the processing of your order remain the same as for Italy (5 working days after we have received your payment). The times for the postal delivery are different, depending on the country of destination. In conformity with the law in force, the publisher shall be responsible for VAT payment. For customers resident in non -EU countries, the prices do not include taxes and customs dues, which shall be borne by the customers themselves according to the laws in force in the country of destination.

ATTENTION: ALBUMS CAN BE SOLD ONLY TO NATURAL PERSONS

6. CONFIRMATION THAT THE ORDER HAS BEEN RECEIVED AND COMMUNICATIONS CONCERNING SHIPMENT AND DELIVERY
Every confirmed order is filed in our office with the wording "Internet Order Code Nr...."; the purchaser will receive an E-mail message containing this number, and it will also appear on the purchaser's screen. The Internet Order Code Number must always be mentioned in correspondence if you write to us, and it must also be quote in the space reserved to communications in banker's draft and postal giro slips. You will then receive confirmation of your order, also giving indications about shipment and delivery times. If any delay occurs, you will receive further communication from us concerning the progress of your order.

7. HOW TO CONTACT THE BACK ISSUES SERVICE
If you want to contact our Back Issues Service, you can phone us on +39-02-96480403 or send us an email at the address: arretrati@sergiobonelli.it . We would like to remind you that the Back Issues Service deals exclusively with inquiries concerning the purchase of albums or information about orders that have already been placed (in which case you will be asked to quote your oirder number). Don't forget that you can also send a request for Back Issues by postal order or by directly visiting the official website of the Sergio Bonelli Editore company. We regret that requests for albums cannot be taken into consideration if the request is sent by e-mail.